If you upgraded your account, but did not receive an activation email, please follow these steps:
- Check your email spam folder
- If the email is not in the email spam folder, go to my.glooko.com and click on "Forgot password"
- Reset your password following the instructions given in the email
- Log in to Glooko® on my.glooko.com
- Activate your account
NOTE: If you do not receive the reset password email, or receive a "token expired" error when actioning the reset password link, then please contact our Customer Support team. If you are a Canadian user, please send an email to firstname.lastname@example.org. If you are an Irish user, please send an email to email@example.com.