Clinic
How to get started using diasend®
User guides
Using diasend® Transmitter - Video tutorials
- diasend® Clinic - Setup Transmitter in clinic
- diasend® Clinic - Uploading device using a USB cable
- diasend® Clinic - Uploading device using infrared technology
- diasend® Clinic - Uploading Animas Vibe insulin pump
- diasend® Clinic - Uploading Omnipod insulin pump
- diasend® Clinic - Uploading Roche Accu-Chek Spirit Combo insulin pump
Troubleshooting diasend® Transmitter
- Why doesn't the diasend® Transmitter start uploading?
- Why does the diasend® Transmitter go to error during upload?
- Why is the green light on the diasend® Transmitter flashing quickly?
- Why is the red light on the diasend® Transmitter flashing?
- Do I need to connect the diasend® Transmitter to a computer?
- What cable should I use and how do I order it?
Compatible devices for clinics
Viewing the data in diasend®
- How do I find and view the uploaded data?
- Report Reference Guide - Viewing the reports in diasend®
- How do I register a new patient to our Clinic account?
- How to save a device to an existing patient profile
- How do patients share their data with our clinic?
- What does it mean to "invite patient"?
Understanding the charts and graphs - Video Tutorials
- Customer suppport resources
- Compilation Tab 1 - Scorecard
- Compilation Tab 2 - Details
- Comparison Tab 1 - Logbook
- Comparison Tab 2 - Day by Day
- Glucose Tab 1 - Logbook
Frequently asked questions
- Is diasend® safe?
- What is diasend®?
- What is our clinic's username?
- Can data be exported?
- Is it possible to access patient data outside of the clinic?
- Which devices are compatible with diasend®?