With diasend® Uploader version 3.7, it is possible to upload data from Abbott’s FreeStyle Libre 2 reader.
For users currently using the FreeStyle Libre 1 reader, this means that an active choice needs to be made when installing the diasend® Uploader.
When installing diasend® Uploader version 3.7, you will be asked to also install FreeStyle DataHub via a pre-ticked checkbox like this:
(Installation screen on PC.)
(Installation screen on Mac.)
If you are currently using Abbott FreeStyle Libre 1
Please ensure that you untick the box, as you will not need this additional software to continue to use diasend® with your Libre 1 and it might cause issues when uploading your FreeStyle Libre 1 reader to diasend®.
If you have already installed diasend® Uploader version 3.7 and are experiencing issues uploading your device, you can find information on how to uninstall the FreeStyle DataHub here.
If you are currently using Abbott FreeStyle Libre 2
Continue the process as pre set, with the checkbox ticked, and the FreeStyle DataHub software will install automatically. Once complete, you may notice a new icon on your computer. However, for your regular uploads and data viewing on diasend® – you can continue to use solely the diasend® Uploader application and login in as always at www.diasend.com.
Unsure if you are using Libre 1 or Libre 2?
There is an easy way to find out which version you have: The Libre 1 reader is black and the Libre 2 reader is blue.
For more information, please contact diasend® Support here