Abbott Diabetes Care, the manufacturer of FreeStyle Libre, has unfortunately decided to remove the ability to upload data to diasend® via the LibreLink app – starting January 20th, 2020.
Until further notice, you can still upload data from your Freestyle Libre reader via USB cord: Both in-clinic via diasend®/Glooko Transmitter – and from home, using the diasend® Uploader software.
We truly regret this development and want to clarify that this decision is certainly not our wish, nor in any way driven by us at Glooko. We fully understand that this will have a negative impact on your diabetes management and share your frustration.
If you have any questions you are, as always, very welcome to contact our Customer Support team.
Please note! This will not affect the LibreLink app itself, only the connection to diasend®.