If you can't log in to diasend® at www.diasend.com, there are several likely explanations:
1. You have forgotten your password:
- If you have forgotten your password, simply press the "forgot password" link in the login box.
2. You have forgotten your username:
- Your username is usually your full e-mail address, which was used at the time of registration. If you can't remember which e-mail address you used, please contact our support.
3. You have not selected the correct country in the drop-down menu
4. You get an error saying that your account has expired:
- Please contact our support.
5. You have accidentally pressed Caps Lock on your keybord.