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I can't log in to diasend®?

If you can't log in to diasend® at www.diasend.com, there are several likely explanations:

1. You have forgotten your password:
- If you have forgotten your password, simply press the "forgot password" link in the login box.


2. You have forgotten your username:
- Your username is usually your full email address, which was used at the time of registration. If you can't remember which e-mail address you used, please contact our support.


3. You have not selected the correct country in the drop-down menu

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4. You get an error saying that your account has expired:
- Please contact our support.


5. You have accidentally pressed Caps Lock on your keybord.

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