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Why is the green light on the diasend® Transmitter flashing?

If the green light on your diasend® Transmitter flashes quickly longer than usual, after you have plugged your Transmitter back in, it could be updating itself with the latest compatible devices recently added to our service.

Please allow the update to be finalized – you will be able to upload a device again once the blue light starts flashing slowly. Note that the whole process takes about 10 minutes, but it may take longer depending on the availability of the local GSM network. We recommend that you restart your diasend® Transmitter when you leave work for the day so that it can update on its own, thus not disrupting your working day.

Note! If the green light flashes slowly uninterruptedly for longer than 20 minutes, please call us at your earliest convenience, so that we can investigate this issue.

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