In December 2019, Abbott's diabetes care business discontinued the function to upload FreeStyle Libre data from the FreeStyle LibreLink mobile app to diasend® in all countries except Sweden and Norway.
Since June 10th 2021, this includes uploading data from the FreeStyle Libre reader via USB-cable at home or via Transmitter in the clinic. Since this date, FreeStyle Libre is no longer compatible with diasend® in all countries except Sweden and Norway.
For you as a patient, this means that if you live and use diasend® in Sweden and Norway you are still able to upload data from FreeStyle Libre 1 and 2 using the diasend® Uploader. As a user in those two countries you are able to connect your LibreLink app to your diasend® account, too. If you live and use diasend® in any other country, Abbott decided to remove the ability for the upload to diasend® - starting June 10th 2021.
We are sorry for any inconvenience Abbott's decision may have caused you - it's a decision out of our control.