At the moment we are having problems with our UK telephone support.
Please send an email to uk@diasend.com with you phone number, including country code and we will call you back as soon as possible. We apologize for the inconvenience.
Follow

List of devices that can be uploaded via diasend® Uploader

Uploader_compatible_devices_ny.png

 

Compatible devices - diasend® Uploader

Make sure you follow the uploading instructions for the specific device. See our Quick Guide:

Quick guide for patients

Glucose meters:

Insulin pumps:

Abbott – FreeStyle Optium Neo, FreeStyle InsuLinx, FreeStyle Mini, FreeStyle Flash, FreeStyle Freedom, FreeStyle Freedom Lite, FreeStyle Lite, FreeStyle Optium/Xceed/Precision
AgaMatrix – WaveSense JAZZ
Arkray – Glucocard 01, Glucocard Expression, Glucocard Shine, Glucocard Vital, Relion Confirm, Relion Prime
Ascensia (Bayer) – Contour Next USB, Contour USB, Contour, Contour Link, Contour Next, Contour Next Link, Contour Next Link 2.4, Contour Next One, Contour Plus One, Contour TS, Breeze2
B.Braun – Omnitest 5
ForaCare – FORA Diamond Prima
GlucoRx – Nexus, Nexus MINI, Nexus Voice
i-SENS – CareSens N, CareSens N POP, CareSens N Voice, alphacheck professional, COOL/Bravo
LifeScan – OneTouch – Select Plus, Select Plus Flex, Ultra, Ultra2, UltraSmart, UltraMini/UltraEasy, Vita, Verio, Verio (old), Verio Flex, VerioPro, VerioIQ, VerioSync
MedCore – Care
Menarini – GlucoMen areo, GlucoMen areo 2K, GlucoMen LX2, GlucoMen LX Plus, GlucoMen Gm
Nipro – TRUE METRIX, TRUE METRIX AIR, TRUEresult, TRUEyou, TRUEyou mini
Prodigy – AutoCode
Roche – Accu-Chek – Active, Aviva, Aviva Combo, Aviva Connect, Aviva Expert, Aviva Nano, Compact, Compact Plus, Guide, Insight, Instant, Mobile (IR), Mobile (USB), Performa Connect
Sanofi – BGStar, MyStar Extra
Wellion – Calla Mini
Ypsomed – mylife Unio, mylife Pura

Animas – OneTouch Ping, Vibe, 1200, 1250, 2020
Asante – Snap
Insulet – OmniPod
Roche - Spirit, Spirit Combo, Accu-Chek Insight
Tandem – t:slim, t:slim G4, t:slim X2 t:flex
ViCentra – Kaleido
Ypsomed – mylife OmniPod

CGMs:

Abbott – FreeStyle Libre*, FreeStyle Navigator II
Dexcom – G5 Mobile, G5 Mobile (Dexcom online), G4 Platinum, Seven Plus
Senseonics – eversense CGM Transmitter

 

* Currently only available in specific countries outside US

Compatibility notice for windows:

The diasend® Uploader is compatible with Windows 7, 8 and 10, but some devices have their limitations, meaning they will not work with Windows 8 and 10 and consequently not with diasend® Uploader. Below are some considerations that should be made:


You will need a Windows 8/10 compatible IR cable (ACT-IR224UN-Li2 or Accu-Chek - 360° Realtyme) for the following devices:

Glucose meters: Roche - Accu-Chek Aviva, Aviva Combo, Aviva Expert, Compact , Compact Plus, Nano, Mobile (IR)

IR_cables2.png

You will need the Windows 8/10 compatible IR cable (ACT-IR224UN-Li2) for the following devices:

Insulin pumps: Animas - IR 1200, IR 1250, 2020, OneTouch Ping, Vibe


You will need the Windows 8/10 compatible USB cable from LifeScan for the following devices:

Glucose meters: LifeScan - OneTouch Ultra, Ultra2, UltraMini/UltraEasy, UltraSmart, UltraEasy, Vita, Verio (old)


The following meters are currently not compatible with windows 8 or 10:

Glucose meters: LifeScan OneTouch Ping meters with serial numbers _below_ AGHKPxxx

Compatibility notice for macOS:

Please note that all device manufacturers do not offer macOS compatibility. For those devices – diasend® will consequently not work either. For more information about your specific device – please contact the manufacturer's support team.


Here are some considerations that should be made. These are devices that are not compatible with respective operating system:

macOS 10.10 – 10.13:
* Abbott FreeStyle Flash
* Abbott FreeStyle Freedom
* Abbott FreeStyle Freedom Lite
* Abbott FreeStyle Lite
* Abbott FreeStyle Mini
* Abbott Precision Xceed
* Bayer Contour
* Bayer Contour Link
* Bayer Contour XT
* Bayer Breeze 2
* Some cable and device combinations from i-SENS
* i-Sens alphacheck professional
* Sanofi BGStar
* Sanofi MyStar Extra

Was this article helpful?
1 out of 4 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.